Case Study: Group Therapy
Maximize Drink Revenue and Bartender Output with the PushX Mobile Drink Ticket System
Overview
In an effort to increase revenue and enhance operational efficiency, our venue, Group Therapy, implemented the PushX Drink Ticket System in September 2023. This case study examines the impact of this system on revenue growth, bartender efficiency, and customer satisfaction over the periods 2022/2023 and 2023/2024.
Key Metrics
POS System
83 sec
Avg Transaction Time
17%
Avg Bartender Tip
PushX System
8 sec
Avg Transaction Time
21%
Avg Bartender Tip
POS Revenue Growth
+26.78%
(After PushX Implementation in 2023)
PushX Revenue Growth
+ $65,172
(New revenue generated in 2023)
9.7x
Drink Output Increase with PushX
24%
Drink Tip Increase with PushX
POS System
Average Transaction Time: 83 seconds
If a bartender works for 1 hour: 3600 seconds
3600 sec / 83 sec: ~43.4 transactions / hour
Average Drink Tip: 17%
PushX System
Average Transaction Time: 7.8 seconds
If a bartender works for 1 hour: 3600 seconds
3600 sec / 7.8 sec: ~461.5 transactions / hour
Average Drink Tip: 21%
If you don't believe the 9.7x in drink output, book a demo and we'll show you ;)
Analysis and Insights
Revenue Growth
The implementation of the PushX Drink Ticket System has contributed to a significant increase in overall revenue. The average revenue growth of the POS system increased by 23.80% after implementing PushX, showcasing the effectiveness of the PushX marketing tools (SMS blasts, social media promotions, and in-app promotions).
Efficiency Maximization
The PushX system has drastically reduced the average transaction time for drink purchases, from 83 seconds with the POS system to just 7.8 seconds. This efficiency not only enhances the customer experience but also allows bartenders to serve more customers in less time, potentially increasing the drink output by approximately 961%.
Tipping Surge
The average tip percentage saw an improvement, with the PushX system garnering a higher average tip (21.2%) compared to the POS system (17.8%), representing a 19.10% increase. This indicates that customers may feel more satisfied with the quicker and more efficient service provided by PushX.
Case Study: Group Therapy
Maximize Drink Revenue and Bartender Output with the PushX Mobile Drink Ticket System
Overview
In an effort to increase revenue and enhance operational efficiency, our venue, Group Therapy, implemented the PushX Drink Ticket System in September 2023. This case study examines the impact of this system on revenue growth, bartender efficiency, and customer satisfaction over the periods 2022/2023 and 2023/2024.
Key Metrics
9.7x
Drink Output
24%
Tip Increase
POS System
83 sec
Average Transaction Time
17%
Average Bartender Tip
PushX System
8 sec
Average Transaction Time
21%
Average Bartender Tip
POS Revenue Growth
(After PushX Implementation in 2023)
+26.78%
Average POS Revenue Increase
PushX Drink Revenue
(New revenue generated by PushX)
+ $65,172
Additional Drink Revenue In 2023/2024
9.7x
Drink Output Increase with PushX
Drink Tip Increase with PushX
24%
Calculations
POS System
Average Transaction Time: 83 seconds
If a bartender works for 1 hour: 3600 seconds
3600 sec / 83 sec = ~43.4 transactions / hour
Average Drink Tip: 17.1%
PushX System
Average Transaction Time: 7.8 seconds
If a bartender works for 1 hour: 3600 seconds
3600 sec / 7.8 sec = ~461.5 transactions / hour
Average Drink Tip: 21.3%
Analysis and Insights
Revenue Growth
The implementation of the PushX Drink Ticket System has contributed to a significant increase in overall revenue. The average revenue growth of the POS system increased by 23.80% after implementing PushX, showcasing the effectiveness of the PushX marketing tools (SMS blasts, social media promotions, and in-app promotions).
Efficiency Maximization
The PushX system has drastically reduced the average transaction time for drink purchases, from 83 seconds with the POS system to just 7.8 seconds. This efficiency not only enhances the customer experience but also allows bartenders to serve more customers in less time, potentially increasing the drink output by approximately 961%. (Yes, this is a real metric)
Tipping Surge
The average tip percentage saw an improvement, with the PushX system garnering a higher average tip (21.2%) compared to the POS system (17.8%), representing a 19.10% increase. This indicates that customers may feel more satisfied with the quicker and more efficient service provided by PushX.
Next Steps
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